Enrolment & Lesson Policies

Paying for your lessons

All lessons are to be paid for before the start of the session. Term fees are to be paid before the beginning of the first lesson of the term. We will send you an invoice giving you an online credit card payment option or direct bank transfer. Please have the invoice number and student’s full name in the description.

Wet Weather and Heat Policy

Should the courts be unusable due to wet weather the coach will declare a ‘wash out’ and will endeavor to notify students at their earliest convenience. Any Hot Shot or group lessons declared a ‘wash out’ will either be made up at an alternative date either in the final week of term or on the school holidays or SETA may ask you to book into a make-up class on an alternative day. 

When the temperature reaches 37 degrees and over at the Tennis Club, all coaching sessions will be suspended until the temperature drops. Please be aware the temperature will be taken at the venue and your safety is our primary concern.

If you have to miss or cancel a lesson

Apart from lessons cancelled by SETA, missed group lessons due to factors outside of our control do not warrant a make up lesson or reduced term fee (example: Dentist appointment, holidays and school camps). However if the reason for a missed lesson is due to medical factors and a medical certificate is provided we will make arrangements for the student to be placed in another lesson for a make-up. (maximum 2 make-ups per term)

Private lessons require 12 hours’ notice or a full fee will be payable.

Should the medical illness be long term a refund may be provided with a medical certificate at the discretion of SETA Tennis.

Photography & Video Images

I acknowledge that S.E.T Academy may film, use video analysis and photography during programs, lessons and events. I acknowledge and agree that this usage, including for marketing and promotion purposes, is without compensation or notice to myself. Images may be used on our website, social media and other promotional material.

Privacy Policy

Your privacy is important to us. The data collected from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent. The email address you provide may be used to send you information, subscribe you to our newsletter, respond to inquiries, and/or other requests or questions. In addition to the above we may register your child with Tennis Australia. 

Medical & Liability

I hereby authorise the staff of S.E.T Academy to act for me according to their best judgment in any emergency requiring medical attention. I release S.E.T Academy from any and all liability for injury or illness and costs, incurred while undertaking a program or event with S.E.T Academy.

Parental Involvement

S.E.T Academy encourage all parents during tennis sessions not to enter the court while your child is having their lesson. This enables both the coach and student/s to concentrate entirely on the lesson, create independence for the child, promote a child’s decision making skills and build the coach – student relationship.

Group Lessons

Your fees are payable by the term, payable by the due date on the invoice which is in most cases due on or before the date of your first lesson of the term. Our costs don’t change if you attend your group lesson or not. We have held your place and by booking your group lesson you have made a commitment for a term payment. Payment is not attendance based and no refunds or credits will be given if you miss a lesson for any reason. We do allow make-up lessons in certain circumstances, please see terms & conditions for details around make-up lessons (maximum 2 per term). If you suffer from a long-term injury (where you won’t be able to participate for the remainder of a term) then with a doctors certificate a credit will be issued.

"Many thanks to Daniel and his team at SET for their professionalism and friendliness on and off the court. I truly believe that the academy's coaching and support made my son better not just in tennis but as a person as well. Thank You." D.Nguyen
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